frequently asked question
Our priority is to reduce your waiting time to the shortest possible! If your room is not occupied the night before your arrival, you can find room ready from the early morning. Otherwise, we will prepare it for you as soon as it is free, with the utmost care for perfect cleaning and a organization of the room. The room must be vacated by 12 o’clock on the day of departure. At 14:00 the latest the room will be prepared and available to you.
On the day of departure the room must be vacated by 12.00. Upon request, and subject to availability, it could be possible to use the room for an extended period (e.g. until the evening). This option must be expressly agreed with the reception or manager and may involve an extra cost (Day Use).
Yes! The NEAT Place provide the FREE connectivity to the Internet Wi-fi thanks to the hotel’s wireless full coverage. It also a free internet point, accessible 24 hours a day available to all our customers
In front of the Hotel: we reserve a spot for all our customers. Accessibility is guaranteed 24 hours a day and its a secured parking space which is protected and reserved.
At the The NEAT Place your pet is NOT allowed access into our rooms. Exceptions are the routes of entry. However, animals must be leashed or carried in special carriers.
How to find information about The NEAT Place Hotel on our website. Click Here => About Us
You can use this link to submit your feedback online. Click Here => Feedback Form
Our rooms include a vast array of utilities to make your stay enjoyable. Feel free to consult our Hotel rooms
You can talk to the reception and he/she will guide you about our Lost and Found Guidance
You can apply for job using the career page. Click here => Career
We don’t allow smotking and we have Non-smoking hotel rooms.
Please email our team at info@theneathotel.com or call us at (+234) 090-2266-1098 for assistance obtaining your confirmation email.
